About us
About us
VORZELTE PROFIS - YOUR HOLIDAY STARTS HERE
We became aware of the topic of camping and awnings by chance in 2012. One of our employees was looking for a caravan awning for his caravan. He asked us to help him, because he was overwhelmed with the whole camping topic. Which company, which poles and which material. Also, there were no air tents or air awnings at that time. After extensive research online, we discovered that there were few good awning online shops. So the idea for VORZELTE PROFIS was born. After a long analysis of the camping market, we decided to start with Dorema. As the largest awning manufacturer with its own factory in Slovenia and high quality standards, this was our best decision. A few years later, the awning manufacturer Inaca and Walker convinced us with their high-quality caravan awnings and air tents. Later came Wigo and Outdoor Revolution. And new for 2023 Campooz Canopys . We now offer a good selection of awnings such as Isdabella, Reda, Westfield that are manufactured in Europe and the best of asia. You will find air tents, awnings and sun canopies in our awning online shop that are manufactured in Holland, Slovenia, Poland, Germany, Spain and Asia.
Camping fairs - We are also represented here
We at VORZELTE PROFIS have been providing our european customers with advice, service and support for over 10 years. You will find us at numerous camping fairs in Germany and Austria every year. For example, we are represented at the Camping Fair CMT in Stuttgart, in Berlin and at the Caravan Salon in Düsseldorf and the Caravan Salon Austria, which takes place in Wels every year. Here we learn directly about the wishes and needs of our camping customers and then of course implement them in our online shop. It is important to us not only to sell but also to respond to the requests of each camper. Whether it is an enquiry about the circumference of a caravan awning or how many hurricane supports and roof poles a year-round camper needs for his Dorema caravan awning. In the meantime, we are pleased about numerous customers who have already ordered their second caravan awning or motorhome awning online.
Customer satisfaction & trust
It is important to our team of VORZELTE PROFIS (Awning Professionals) that our customers are satisfied. So we check every order to make sure that the matching items also fit the awning. It makes no sense, for example, if a customer orders Dorema Safe Lock storm straps for an Air awning (partial awning), but these are already supplied. Or he or she orders, for example, the wrong colour for a awning carpet that does NOT match his or her awning. We will send the customer an email or call him or her if he or she has left a telephone number. It is important to us at VORZELTE PROFIS that you, the customer, are satisfied! Because only satisfied customers will recommend us to others.
Advice - but with pleasure!
Advice, customer service and reliability are our top priorities. So it often happens that our customers call us directly from the campsite on the recommendation of a former awing customer. Whether it's about a circumference measurement for a new caravan awning or just a short piece of information. Our customers like to contact us. When it comes to caravan awnings, motorhomes, campervan awnings and accessories, you are in good hands with VORZELTE PROFIS.
Beric Schwarzhaupt